If you are having any problems relating to the Internet, please give our friendly tech support staff a call. Tech support operating hours are:

You can call tech support at (504) 962-2000 in New Orleans and (985) 655-2000 in Houma. The tech support staff can be reached at extension 770. You can email tech support at techsupport@internet8.net.

We strive to provide the best technical support possible. Sometimes a phone conversation is not enough to resolve your problem. If you are in the Houma area or are willing to bring your computer to our Houma office, you can come by with your computer and we will try to repair it/set it up at no charge to you. (Note: We do not service computers in general. Only bring your computer in if the problem directly impairs your ability to connect to or use the Internet, i.e. modem not working.) Please call tech support first to arrange an appointment. It may be best if you have other plans while visiting us because repair time can take anywhere from a few minutes to a few hours.

Questions/Comments/Complaints?
If you have a complaint about the quality of tech support you received or have a question/comment regarding tech support, please send an email to custserv@internet8.net. Please include your Real Name, Username and, if applicable, a relevant time/date. We will review your message and reply to your primary email address on record if we find it necessary.